WHOLESALE POLICIES

Order Fulfillment & Lead Times

• Orders will typically ship within 2 weeks from order confirmation. Lead times may vary based on order volume and seasonality.

Minimum Orders

• Wholesale minimum order: 6 kits per order (see line sheet for details).

Payment Terms

• Payment due in full upon placement of initial orders.

• Net terms available for established clients upon approval.

Shipping

• Shipping costs are calculated based on weight, size, and destination.

• Buyer is responsible for shipping charges unless otherwise specified.

• Please inspect all shipments upon delivery.

Product Inspection & Damages

• Upon receipt, buyers should inspect products immediately.

• Any damages or shortages must be reported within 7 days of delivery. Please include photographic evidence.

• Teresa Audet Studio will promptly replace or refund verified damaged products at no cost to the buyer.

Returns & Exchanges

• Wholesale items are eligible for exchange or return within 7 days, subject to approval.

• Returns must be authorized prior to shipment and returned in original, resalable condition.

• Buyer assumes return shipping costs unless items are defective or incorrectly shipped.

Warranty

• Teresa Audet Studio proudly stands behind the quality and craftsmanship of our products.

• Products carry a warranty against material or manufacturing defects for 6 months from date of delivery.

• Warranty does not cover damage due to improper handling, storage, customer misuse, or normal wear and tear.

Packaging & Merchandising

• Products are delivered in branded, shelf-ready packaging that highlights their artisan origin, making merchandising straightforward for retailers.

Please review these policies carefully and feel free to contact reach out with any questions or concerns.

Thank you for choosing Teresa Audet Studio.